What is the CompleteCloud Platform?

CompleteCloud by Avatara, supported by Casium Technologies, is a Smart IT Platform built for security and productivity conscious businesses and is delivered and supported in an all-inclusive per user per month pricing model, giving our customers a competitive advantage over their competition and the peace of mind knowing their IT works.  With CompleteCloud business leaders can say good bye to unreliable IT and IT support, unexpected costs and focus on growing the business and dominating their competition.

Just a Few of the Problems CompleteCloud Solves

If you answer “yes” to any of the following questions, CompleteCloud is a solution for you.
  • Have you outgrown your existing support model?
  • Have you experienced a virus or security issues?
  • Do you need to address compliance issues?
  • Are you missing a disaster recovery plan?
  • Do you have plans to purchase hardware? (e.g., PCs, additional storage, server replacement)
  • Are you looking for ways to increase employee productivity?
  • Are you lacking a seamless way to work remotely?
  • Do you need better customer support?
  • Are your programs running slowly?
  • Is your IT taking up more time and energy than it should?

CompleteCloud Benefits

The CompleteCloud Platform offers a revolutionized approach to buying, accessing, and maintaining your IT environment. Key features include:

Servers & Unlimited Storage:

Business/active directory, dedicated email exchange, file and app servers, private voice PBX, and infrastructure licensing

Cloud Desktops:

Includes Microsoft Office licensing and 5 different specification options for varying employee needs

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Connectivity:

Fully managed and paid redundant data center internet and local site internet

Local Hardware:

Complete site hardware refresh includes firewalls, managed POE switches, wireless access points, Windows 10 thin clients, and phone handset

Managed Security:

An ever-evolving layered approach to security that meets industry compliance standards including 24/7 security operations center and Data Loss Protections (DLP) consultation

Productivity Suite:

Email archive, secure file sharing, collaboration tools, and unified communications including video conferencing, soft phone, and chat

Avatara Connect:

Anywhere access to cloud desktop, soft phone, video, chat, remote files, and SSO web apps; custom dashboard reporting at a glance

Artificial Intelligence:

Ava, our proprietary self-healing Artificial Intelligence offers automated proactive support, pre-support engagement diagnostics, anomaly monitoring, and user productivity tips

Support:

Available 24/7 via phone, text, or chat; based right here at the Avatara HQ

Customer Portal:

Track cases, orders, and projects; change management and real-time resource manager; billing detail; customer satisfaction surveys; security risk metrics; user productivity metrics

Disaster Recovery:

Site and device independent, 30 days of operational backups

Predictable Pricing Model:

Supported and delivered in an all-inclusive per user per month pricing model

Included with CompleteCloud

Managed Security

Offering secure mobility and unique specification options varying employee needs

Hosted Desktops

Layered security that meets industry compliance standards; includes a 24/7 security operations center and Data Loss Protection (DLP) consultation

Servers & Unlimited Storage

Business/active directory, dedicated email exchange, file and app servers, private voice PBX, and infrastructure licensing

Local Hardware

Complete site hardware refresh includes firewalls, managed POE switches, wireless access points, Windows thin clients, and phone handset

Connectivity

Offering secure mobility and unique specification options varying employee needs

Productivity Suite

Fully managed and paid redundant data center internet and local site internet

US-based 24/7 Support

Layered security that meets industry compliance standards; includes a 24/7 security operations center and Data Loss Protection (DLP) consultation

Disaster Recovery

Offering secure mobility and unique specification options varying employee needs

Compliance Documentation

Business/active directory, dedicated email exchange, file and app servers, private voice PBX, and infrastructure licensing

Fully Migrated Over The Weekend – Explained

The Integration process begins immediately after your business joins 800 other businesses that use CompleteCloud platform. Upon beginning integration, the Avatara Migration Team will begin work on your behalf, behind the scenes, to build out and fully test your new environment to migrate your current digital environment into the CompleteCloud platform. While integration is happening, we schedule your weekend migration at your convenience.  Our average weekend migrations and deployment happens within 30-60 days.  After the weekend migration, your entire team will be able to log in through their personalized connection broker and resume work, from anywhere, without skipping a beat.  For our clients that implementing CompleteCloud for compliance (HIPAA, CMMC, TPISR, DFARS, SOX, etc) on average your business is completely compliant in 45 days!

CompleteCloud High Level

CompleteCloud employs AI, UCaaS, collaboration, and business analytic technology to deliver the most secure and user friendly IT platform on the market for SMB’s

AVA

Avatara’s proprietary self-healing
Artificial Intelligence

Business Analytics

Informatics that drive business decisions

Managed Security

Full managed security suite that meets
industry compliance standards

Avatara Connect

Anywhere access to cloud desktop, soft phone, video, chat, remote files, and SSO web apps

Productivity Suite

Email archive, file sharing, and collaboration

Customer Portal

Account management made easy

AVA

Avatara’s proprietary self-healing
Artificial Intelligence

Business Analytics

Informatics that drive business decisions

Managed Security

Full managed security suite that meets
industry compliance standards

Avatara Connect

Anywhere access to cloud desktop, soft phone, video, chat, remote files, and SSO web apps

Productivity Suite

Email archive, file sharing, and collaboration

Customer Portal

Account management made easy

If You Feel Like Your IT is More of a Liability than an Asset

It’s Time to Get Smart About IT.

Maximize employee productivity and company profitability while protecting critical data and meeting compliance standards. Your IT infrastructure is critical to your business’s success. The CompleteCloud Platform enables businesses to operate from anywhere, give a great customer and employee experience, stay secure, and out perform your competition.

CONTACT US TODAY